Thursday, November 11, 2010

To build a better world is to build a better you

Just when I thought that great social problems are beyond our scope these days, I came across an article with this small story :

God said to me, "Your task is to build a better world."

I answered, "How can I do that? The world is such a large, vast place, so complicated now, and I am so small and useless. There's nothing I can do."

But God in His great wisdom said, "Just build a better you."

Friday, November 5, 2010

To Robert Kot

Dear Robert,

I know I'm one day early but I'll be travelling tomorrow, so I'm writing to you now.

How the years have flown…
It’s been 6 years since you left. I thought it would be good to let you know how much I missed you and how often your name popped up in some of our conversations whenever ‘we’ meet up. ‘We’ are the Clinique alumnis.
Yes, you’ve left that indelible mark on our hearts.

I left company just about the time you went off to your heaven.
I’ve always wonder what would life be after Clinique because in the Lauder family, one is so protected, so pampered and so respected.
Not many, especially those who have worked for more than a decade would even dare to dream of leaving.
My existence there for two decades was a gigantic achievement or so I thought!
But I guess I’m also one who has always been seeking to experience something different.
Although I’m neither adventurous nor ambitious, I’m always curious.

Therefore, I went seeking for something more fulfilling but before I even discover what I’d really wanted, I landed with old Sue again. I helped her develop her businesses and don’t deny that I did gain a wealth of knowledge from all the businesses that she ventured in.
And of course, lessons which I’ve learned from you still stay intact.
They became a source of encouragement for me over the years.
For example, the company’s vision statement of Bringing The Best To Everyone We Touch became a personal motto for me as well.
Remember how you used to challenge me on staffs’ turnover and pressure me crazy over their productivity?
Honestly, I detested it and fought back with questions like, “Why don’t you pressure the HR manager? It’s also her responsibility as well!”
Deep down, only I alone will know the answer to my own question.
You’d wanted me to look beyond myself and grow.

You must've known that by the time I left Clinique, I had succeeded in controlling the turnover and the Brand was experiencing a double digit growth. It matters a lot to me at that time.
Some of the best friends I have now are my own staff, because you’ve inspired me to take it deeply from within and to serve them with the heart.

When I started with Sue, I didn’t leave those principles behind, I actually carried them along with me, much to the chagrin of my boss then.
Although he seemed to be a nice young chap, our working styles were completely different.
I could always feel negative energies from him. I don’t know. I just felt it and it was suffocating my soul.
I endured for 5 years and left.
I left with no regrets because I badly needed time to heal myself.
I need to learn how to let go….

I took a break and spent the last one and a half years, semi-working, reflecting and taking time to seek, to observe, to learn, to serve, to run and to dream a bit more than before. Basically, I need to realign myself back with nature.
Bits and pieces of my interesting encounters are shared in this blog.

Unlike some of my peers, I haven’t made much progress career wise, but I’m not worried. At some point in life, one needs to slow down and take stock of what we have in order to appreciate more.
It was good for me to look at the various aspects of life and learn.
Still learning…

I knew for sure what I wanted to do. I want to work in Hospis! Don’t ask me why. My heart just felt it.
The saying, ask and it shall be given….
Not so in my case, I asked but was rejected several times. I felt upset and discouraged.
Perhaps, it wasn’t meant for me after all.

Therefore, I’m now back to the retail industry which fortunately, I still do have some values. Haha! Friends commented that it is all fated because retail operation remains my forte – I can’t run away from it.
But then, retail no longer excites or drives me like it used to before.
Although the rewards are good but it is not the same as doing something after my own heart. Get the drift?

Guess what? I’m currently engaged with the Bonita Group Of Companies, reporting directly to the MD. He’s very kind man.
In some ways, he reminds me of you. I’m not joking!
Good business acumen, compassionate and down to earth.
But there’s one thing he is of no match to you; his attention to details. I guess you’ve set such high standards that made it so difficult for me to compare anyone with you. Perhaps, that’s the reason why I appear in his space.

Well, Robert. I don’t think I have the guts to tell you all these if you’re still my MD. But now, I’m writing it all down for you.
If you’re still around, I’ll be presenting to you my retail sales plan and we will be discusing about sales vs. target.
Funny, how we tend to talk more privately to people only when they are gone.
Sad, but I supposed life is like that.

Robert, do you remember how we panicked and got all stressed up over that Jeanette Wagner, Fred Langhammer and Leonard Lauder’s visits? Eeee…I certainly wouldn’t want to go through those nightmares again!

And I will also never forget the day when Steph and I were dragged to your office over an ad that we placed in The Star. We were forced to look at our own mistakes and when we couldn’t find it, you pointed out the flaws and taught us about attention to details all over again.
Your eye for details – no one in the company can escape from you!

Well, 6 years and many things have changed.
John and I had run a few more marathons.
Your daughters are all beautifully grown up. I’ve seen them every now and then in Annie’s facebook.
I met Mr. Loo briefly about 3 months ago and he is running Suria Meriang smoothly albeit the normal challenges.
Sue and Madam have both expanded their businesses and doing well.
The politics in this country are growing from bad to worse but you don’t need to know.
We’ve many more malls now and the cosmetics brands have increased 20 to 30 fold!
So are the competitions! It’s certainly not an easy market.

I believe as I mature my priorities change too. The things that are important to me right now are no longer the status, power or winning competitions.
It’s about living a life with love and humour. Love to understand and humour to endure.
It’s about learning to help the less fortunate.
It’s about leading with good intent of the heart.
This brought me back to some of the lessons which have been inspired by you.
You’ve taught me …

- The vision given and aims to aspire
- The pride of doing things well
- The attention to details
- The opportunities of responsibilities
- The power of perseverance
- To respect in order to gain respect
- To practice what we preach
- To deliver what we promise

Different phase in life, we do different things. And soon, I will be taking another leap of faith again.
By the time, I end this letter I already had a job offer from Hospis Malaysia and they are willing to wait for me to finish off my contract with Bonita until next year.
It is for me after all!!
Some people thought I am a bit ridiculous to opt out the security of a lucrative job and be surrounded by people who are terminally ill (directly or indirectly).
But I believe I will find meaning in my role in the palliative care services and the rewards will be much more than the salary package from both Clinique and Bonita put together.

I believe I'll be a better person too because I want to be a better person.

Miss you much...

Thursday, October 28, 2010

A celebration, a story and a poem

I attended my company's Annual Dinner last night, which is the reason why I can afford to be late at work this morning and quickly post an entry...yeh!

The Annual Dinner is held in conjunction with their 20th. year anniversary celebration. By request, I wrote and contributed a piece of poem to the Board of Directors, which was read so badly by the emcee that I almost flew off my chair!!

The poem : THE BONITA STORY

Every story begins with a chapter.
The chapter here is about an ambitious couple.
It all began with one simple journey,
A journey of a husband and wife’s passion for fashion and beauty.

From a humble beginning in Johor Baru way back in 1990,
Mr. & Mrs. Teo Ai Siong started the Bonita Group of Companies.
With diligence and perseverance, the business expanded and grew,
We saw how those sales charts flourished and flew!

When the couple’s desire to expand the business increased,
They ventured into cosmetics to fill the customers’ needs.
Products are that good, affordable and of variety,
Bingo! And the rest they said is history.

The Brand was born 5 years ago,
It is none other than the famous elianto.
To fulfill the needs of women from head to toe,
Today, millions of elianto units are sold.

The birth of Tiamo speaks of Sylvia’s love for fine, elegant fashion and shoes.
It boasts a wealth of designer pieces and jewelleries for customers to choose.
Tomorrow at Gardens Mall, a new Tiamo Concept Store you’ll find,
The concept of designer Ballerina Flats that is first of its kind.

So, it started with one simple dream twenty years ago,
Now we’ve seen that dream beginning to overflow.
An empire filled with handbags, shoes and cosmetics galore!
Also with accessories, time-pieces and many many more.

Bonita Group of Companies - 20 years old.
The chapter of her achievement has now been told.
Yet to unfold are twenty thousands more…
Her success stories still plenty in store.


Mr. & Mrs. Teo (my bosses) are one of the most successful couple in the retail industry and I'm inspired by their humble story. I'm glad our paths crossed.

Monday, September 27, 2010

A worthy comeback

9 months ago I was lamenting over the physical pain of my back that had gone crooked! 9 months ago I was coping with the psychic pain of not being able to run. Although I know I should give my body a chance to rest and shouldn't rush its healing process, it was tough.
After all the time, energy and miles invested to get into an optimum fitness level, it was difficult to just give up an activity which has been a large part of me for so many years. Then there is always the fear of losing my stamina and my sanity as quickly as I stop running. Therefore, in between times, I walked so that I don't fall into that lazy mode.
For an active person like me, my patience had surely been tried and tested...argh!! However, after 8 months of rest, it is equally important to know how to come back slowly. When I started, I trained with care...taking it slowly on flat roads, avoiding hills and ran the Hatyai Nature Run in August. I started participating in local races just about 2 weeks ago; the Chin Woo 5km Walk and Newton 25km Run where I ran the 12km distance.
As I wasn't quite ready for both events, I adjusted my expectations and took it easy in order not to get frustrated. I didn't get frustrated - instead, I was elated with my feat. I emerged Champion in both the said events, much to the surprise of many and my own!
Perhaps I was just lucky but my results were not bad at all. I managed 30mins for the 5km Walk and 68mins for Newton 12km Run where there were at least 3 to 4 hills to tackle. To be able to taste victory once more when I least expected it, feel just too good to be true.

Now I think the time taken off to rest has given me an opportunity to get to know my body and get it a chance to rest and heal. Perhaps, my body is also thanking me too.
The lesson? Rest is actually good for me. Yup, these 2 trophies had proven to me that the body has the capability to bounce back to form, if I allow her the rest she deserves. It will also serve as a reminder for me to race wisely from now on.

Thursday, September 16, 2010

Shanghai!


We had 4 holidays during Hari Raya and took the opportunity to take a short break ourselves. We were excited. We are supposed to visit the World Expo in Shanghai. But upon arrival, we decided to change our plans.

Shanghai is so crowded. Everywhere we go...it's only people and buildings that our eyes behold. However, we delighted ourselves to the magnificent sights from the Oriental Pearl Tower, the beautiful sceneries in Yu Yuan Garden and in Hangzhou, we found beauty around the West Lake etc.

On arrival at the Arrival Hall, we were greeted by a huge group of fans who were waiting anxiously for their idol. Their greetings took us by surprise as we did not get to see who the celebrity was. We were told that he is a Korean star. However, with all the excitement in cheerings and screamings, it was impossible for us not to feel 'grand' (ahem!)!

We stayed at Citadines Shanghai Biyun, a subsidary of the Ascot. This hotel apartment is cozy and comfortable.

The Oriental Pearl Tower - An outstanding landmark of Shanghai.

A panoramic view from The Oriental Pearl Tower - towering at 468m high, it's the highest tower in Asia and 3rd highest in the world.

Shanghai! Shanghai!

Yu Yuan Garden - An exquisite layout with beautiful scenery. The artistic style of garden architecture have made this garden one of the highlights of Shanghai.

Chenghuangmiao surrounding area - a commercial center where one can taste delicious local delicacies and enjoy some shopping. It was packed with people (both local & tourists).

The busy and famous Nanjing Road known as "first Street in China". It is one of the busiest and most important commercial place. Endless shopping. It's always packed with tourists. Here one can feel the pulse of modern Shanghai.

The Bund

Took a train to Hangzhou.

"Ripping water shimmer on sunny day
Misty mountains shrouded the rain
Plain or gaily checked out like Xizi
West Lake is always alluring." - Su Dongpo

These poetic sentiment leaves one in no doubt of the glory of the scenery that inspired them.

Tuesday, August 31, 2010

THE BALANCE OF LOVE

A woman died after living a long, dignified life. When she meets GOD, she asks Him something that has long bothered her. "If man is created in GOD'S image, and if men are created equal, why do people treat each other so badly?"
GOD replied that each person that enters our life has a unique lesson to teach us, and only through these lessons that we learn about life, people, relationships and GOD. This confuses this woman, so GOD begins to explain :

1. When someone lies to you, it teaches you that things are not always as they seem. The truth is often far beneath the surface. Look beyond the mask people wear if you want to know their heart. And remove your own mask to let people know yours.

2. When someone steals from you, it teaches you that nothing is forever. Always appreciate what you have, for you never know when you might lose it. And never take your friend and family for granted because today is the only guarantee you have.

3. When someone inflicts an injury upon you, it teaches you that human state is fragile. Protect and take care of your soul as best you can because it's the only thing you are sure to have forever.

4. When someone mocks you, it teaches you that no two people are alike. When you encounter people who are different from you, don't judge them by how they look or act. Instead base your opinion on the content of their heart.

5. When someone breaks your heart, it teaches you that loving someone does not always mean that the person will love you back. But don't turn your back on love because when you find the right person, the joy that person brings will make up for all the past hurts put together.

6. When someone holds a grudge against you, it teaches you that everyone makes mistakes. Forgive the offender without any pretence. Forgiving those who have hurt us is the most difficult yet the most courageous and noblest thing a man can do.

7. When a loved one is unfaithful to you, it teaches you that resisting temptation is man's greatest challenge. Be vigilant in your resistance against all temptation. By doing so, you will be rewarded with an enduring sense of satisfaction far greater than the temporary pleasures by which you were tempted.

8. When someone cheats you, it teaches you that greed is the root of all evil. Aspire to make your dreams come true no matter how hazy they may be. Do not feel guilty about your success, but never let an obsession with achieving your goals lead you to engage in malevolent activities.

9. When someone ridicules you, it teaches you that nobody is perfect. Accept people for their merits and be tolerant of their flaws. Do not ever reject someone for their imperfection over which you have no control.

GOD tells the woman that man's capacity to love is the greatest gift he has. At the root of all kindness is love, and each act of love teaches us a lesson. As the woman's curiosity deepens GOD once again explains :
"When someone loves us, it teaches us the love, kindness, charity, honesty, humility, forgiveness and acceptance can counteract all evil in the world.
For every good deed, there is one less evil deed. Man alone has the power to control the balance between good and evil, but because the lessons of love are not taught often enough, the power is often abused.
When we enter someone's life whether by choice or chance, what will our lesson be? Will we teach love or harsh reality?
Each one of us has power over the balance of love, use that power wisely."


The above sharing is taken from an old e-mail sent to me by my late sister on April 26, 2005.

Wednesday, August 11, 2010

Of Friends, Fun, Food and The Hatyai Nature Run

Looking Forward
If my memory have any measure of accuracy the last time I ran the Hatyai Nature Run was 8 years ago, in 2002. This year - I was looking forward.

Having refrained from running and competitions for an entire 7 months, I was looking forward.

Although my training was conservative; covering merely two 8kms and two 10kms on the Sundays in July, I was looking forward.

I was looking forward until 4 days before the race, I stepped onto a cracked plastic stool while doing some household chores, broke the stool and got cut on my left leg. It took me quite awhile to retrieve that darn leg out of the stool and when I finally succeeded, blood just oozed out as if it was ready to make a donation!
The cut wasn't that serious but it was rather a long, deep and painful one. Anyway, I am a sucker for pain and freak accidents like these happened to me every now and then. So it's no big deal.
John commented that depending on how fast the wound can heal, I may not be able to race. At that point, a brief wave of disappointment washed over me and my spirit was kinda dampened, yet I was still looking forward.

Whether I'm able to run or not, we made it to Hatyai - an 'entourage' of almost 45 of us travelling in a bus and 4 cars. The first day our time were occupied with race registration, shopping, eating and massages. The second day was pretty much the same...running, more shopping, more eating, more massages and at night, it was all about drinking, dancing and singing. In between, we had barrels of fun just by talking and laughing and then, laughing again and talking again!!!

Indeed, this is one of my merriest trips so far.

14th. Hatyai Nature Run
Upon arrival at the Prince Of Songkla University, we met many fellow Malaysian friends: Uncle Sonny and gang, Derrick Yau and friends, Tan Wah Sing and others. At the same time, we found new friends in Dr Au Yong Pui San, Carrie, Dannie and Yum Kin Kok.
That morning, a light drizzle greeted us and we were thankful that it went away as swiftly as it came. While waiting, we were joking and laughing again, being so amused by this Doctor-In-Distress Andrew Tye who is new to our group. All of us were so thoroughly absorbed with the topic of finding him 'his ideal wife' that we've almost forgotten all about time and race.
When we discovered that we were just minutes away to start, we hurriedly rushed to the start line. Then we discovered that we have not registered ourselves and hurriedly ran right to the back to register and then manoeuvred our way back to the pack somewhere in the middle...phew! How chaotic!

As soon as the race started, I was surprised and glad that my pair of legs although half-abused, had miraculously found their rhythm right away. Perhaps like me - they were also looking forward.
It's August now and it's also my first competition of the year, so I should just go easy and enjoy the run. My race distance is 10.5km and I would be happy if I could make it back within an hour but John predicted 55mins for me. Anyhow, I started at a comfortable pace, enjoying the cool breeze that the early morning drizzle had left behind.

At about 3km, I sighted Agnes Tee not far and was instantly motivated. I ran together with Agnes sharing the light-hearted moments which she missed out before the start of the race. We laughed again. When we reached the U-Turn (about 5.2km), Agnes alerted me that our timing was 28mins. It was good enough for me but knowing Agnes' potential, I suggested that she should speed up to catch some runners in front of us. She finally broke away from me at 7km. My pace was rather consistent and I kept at it all the way to the finishing line where I clocked in at 56mins. John's calculation was rather accurate after all. I took 8th placing in the Women's 40 above category and was pleased with it.
Later I managed to witness John sprinting triumphantly to the finishing line to obtain 10th placing in the Men's 40 above category. He ran 21.1km and did great in 1hr 41mins with 9 Thai fellas ahead of him!
The rest did very well too. Amongst the other winners from our group were Agnes Tee & Teresa Goh (both 10.5km), Lian Bee Hoon, Chooi Lin, Carol Low, Tammy, Shirley, Linda and Uncle Hooi (all 21.1km).

True to the very Thai tradition, people are very hospitable, so before and after every race, the food was abundant and everyone had a feast! Free flow of coffee, isotonic and water. Generous supply of porridge with yau char kway (deep fried buns), watermelons, meehoon and kway teow.

This is certainly one of the friendliest and most enjoyable runs!

Acknowledgements
I would like to accord my gratitude and thanks to the following:
- NEW BALANCE & GIORDANO : for sponsoring us the T-Shirt, Travelling Bag & other gifts.
- GARY GOH : his tireless effort in arranging for our transport, accomodation and meals.
- RICHARD TAN : our coach captain cum comedian who never ceases to entertain us with his endless supply of jokes and old grandfather's stories. There's never a dull moment with him around!
- DR ANDREW & PEK MOI : the temporary couple in Hatyai who added so much live and colour to this trip. Thank you for being extremely sporting and for giving us so much laughter and fun.
- AGNES TEE : my shopping and running companion in Hatyai.
- SOOK YING & LYNE TOH : my 2 training partners prior to the race.
- WENDY SOO : for her contagious laughter.
- TAI,GARY & LIM CHIN GUAN : for taking our photographs.
- MRS. HOOI & MRS. LIM - for looking after our bags.
- UNCLE HOOI : for inspiring us all to keep running and stay young.
- JOHN : for sponsoring all my shopping in Hatyai.
- EVERYONE : for spreading their joy, sharing their jokes, telling their stories and imparting us with good memories to cherish.

An enjoyable run, a memorable trip and the journey ended on a happy note...But out there in the elements, the fundamental truth had emerged. Some of the most important things in life really are friends, beauty, love and the journey does matter more than the destination - lessons human beings can evidently learn over and over and never tire.

Krab Khun!